Vodafone India — Recharge for internet added to rate cutter | |||
I have cell number [protected].I checked in vodafone site for mobile internet recharge.It was mentioned as rupees 147 for 500 MB 3G internet valid for 1 month, the screen shot of which is attached herewith.After I recharged, my internet was not working.When I complaint to customer care they asked me to wait for 2 hours and check but of no use.After 5 hours also it was not activated.After repeated complaints they told the said amount is credited into rate cutter and that also for vodafone to vodafone which is not useful for me.I requested for change over but they refused.In their site they gave one offer and when we recharge on that basis they refuse and charge according to their wish which is not useful for the consumer.I need my amount back with compensation. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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