[Resolved]  Vodafone India — recharge not done but amount deducted twice

Address:Chennai, Tamil Nadu, 600091

Hi,
I tried recharging my number [protected]. Amount got deducted twice as i tried twice but recharge didn't happen. Refund my money.

Recharge done rs.149 (Twice)
Mobile no : [protected].
Mode of payment : debit card.
Bank : hdfc.

Alert:you've spent rs.149.00 via debit card xx7331 at inditabpayu on[protected]:13:31:32. Not you? Call [protected].
Was this information helpful?
No (0)
Yes (0)
Feb 10, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
Complaint comments 

Comments

Please deactivate [protected]. This connection is in the name of my mother who passed away in Apr 2017.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27112
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information