[Resolved]  Vodafone India — recharge not done from my phone balance

Address:

Dombivali (e), Thane, Maharashtra, 421201

Dear sir / madam,

I am customer of vode fone. Today i call in their call center for recharge my fon from fone balance (Which i have enough balance in fone). They give me the number for auto deduct from my fone which is *444*24# & this service is free. I am also activated auto deduct service on my number. But they replied me your service was expired on 27th nov 2019 so we cann't proceed your request. First you recharge rs35/- minimum then we start your service.
This is not right as customer. One side they give free voda service number & another side they said you recharge rs35/- first.

Please give necessary, quick action on above matter.

Thank you.