Vodafone India — recharge not done yet after receiving the upi transaction

Address:Mumbai City, Maharashtra
Website:myvodafone.vodafone.in

Made a phonepe upi transaction, to have a recharge through myvodafoneapp on 25th may 2018.
But still now the recharge is not done, yet vodafone is ignoring the transaction being made.
When i contacted phonepe they provided me with all transaction details like:
Transaction id: hdf171af3db64a24168b4b8929ce69f8cc6
Utr no:[protected]

When contacted the customer service they are unable to provide any details, and yet i have been harassed till 5 days.
The amount of rs.396 has been deducted from my account and till now didn't get any response from vodafone
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Vodafone India customer support has been notified about the posted complaint.
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Comments

Complaint to them many times in 8 months but they are jus not resolving the issue. It is high time for me to wait for the resolution.kindly look into the same

Third class services when dey are talking all about services in national ize TV ads. Just pathetic

Kindly look into the matter

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