Vodafone India — recharge successful in online pay but mobile not recharged

Address:

Chennai, Tamilnadu, 631001

Hi,

Today[protected] i had recharged my vodafone number for rs379 through online pay. The transaction was successful and the amount got debited from my account. But the mobile still says insufficient balance to make a call.
I tried calling the customer care for 3 hours still no response. I was not even able to connect to a human telecaller.

Mobile no : [protected]
Transaction id : sep[protected]

Thanks in advance.