[Resolved]  Vodafone India — redx subscription made to subscribe by deceit

Address:Mumbai City, Maharashtra, 400053

I received an sms for subscribing to redx scheme with a link. When i pressed the link, it sent me an otp and on instinct i entered it. And the service was activated instantaneously. When i realised what had happened, i tried to change back to my earlier plan. But it stated that there would be a rs 3000 exit penalty. What kind of a desperate organisation fleeces its customers in this manner. That too a customer of almost 20 years
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Feb 16, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
Complaint comments 

Comments

Pathetic service complained so many times regarding network issues kindly resolve asap or else have lots of alternatives
Mene jio se vodafone me mnp karvaya lekin Vodafone valo ne muje galat sim de diya or Saturday night 10:20 ko jio ka network chala gaya mene vodafone ka sim dala to network nahi aaya to mene help line me call kiya or un logo ne koi help nahi ke isi baje se mera sim 2 din tak badh raha ab ham kya kare esi che je hoto batao aap...

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