[Resolved]  Vodafone India — refund not issued

Hello, i had done recharge on 20th july for my vodafone number using my vodafone app and mode of payment as upi, on vodafone app it showed transaction failed whereas the amount got deducted from my bank account. After few hours i got sms from vodafone stating "hello! We are unable to complete the transaction with id hsb8e168466e1f12fdfe0538126a08288e8 & have initiated the refund. Amount will reflect in your account within 3-5 working days."
But today being 26th july i still haven't received my refund amount of 349₹. Kindly do the needful and refund me the amount. Below am attaching photos for reference.
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Aug 6, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jul 26, 2019
Updated by ubnefio
Also the Vodafone social network team said they have not received amount in their account where as it clearly shows amount was successfully transferred to vodafone. Please refund the amount. I had waited patiently for 5 working days as per the SMS I received.
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