[Resolved]  Vodafone India — refund of security deposit

Address:ASM-VFS Anil Plaza, Bhangagarh, G.S. Road, Guwahati-05, Assam, Kamrup Metropolitan, Assam, 781005

Sir,

I had deposited a security amount of rs. 10, 000.00 at asm-vfs anil plaza (Vodafone centre) for international roaming of my vodafone no. [protected] on 15th september 2018 as i was going to travel abroad on an official trip for 2 months. The receipt no. Of the payment is asm037r180915_44422101. My relationship no. Is[protected].

When i came back in november-2018, i visited the payment centre requesting for refund of the security deposit of rs. 10, 000.00. I completed all the necessary formalities and i was assured that i shall receive the refund amount within 3-4 months by cheque to my residential address.

But i still have not received the refund amount and it has been almost 1 year.

In this regard, i would like to request you to kindly resolve the issue and assist in getting my refund amount.

I am attaching the copy of the payment receipt for your reference.

Regards,
Banasri sarma
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Dec 3, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Gipsy.
Complaint comments 

Comments

Hi,

You can reach me anytime on an alternate mobile no. [protected].

Thanks

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