[Resolved]  Vodafone India — Regarding 2G Activation on my prepaid Mobile No. [protected]

Address:

Chennai, Tamil Nadu

I have activated 2G services 3GB for Rs. 248 on 7th Nov...but am not happy with the performance of 2G... I have been keep chasing with your customer care for solution past 48 hours whereas no response even after complaint registered on 9th as we as today on 10th Complaint Registration No. [protected] on 9th Nov & [protected] on 10th Nov... Vodafone Customer care takes very lethargic in attending Prepaid customer as am with Vodafone for the past 8 years having 1 post paid connection & 5 prepaid connection with in my family & friends. If this is the way customers are being treated please do let me know to further move on. I need to have switch over from 2G to 3G am ready to accept 3GB-2G to 2GB-2G for Rs.248 which is already paid on 7th Nov almost suffered for 3 days... Else please give me resolution to access with same 2G with better activity, since it is simply hangout on opening browsing, sending & receiving emails even less than 300KB for more than 5 minutes until keep refreshing or else simply left unsent mail & images for hours I have taken screen shots of the same for your kind perusal if required. I need solution with in 24 hours or else to change plan from 2G to 3G as I requested & will be awaited for your favorable reply