Vodafone India — regarding 4g coverage area in marathahalli, bangalore

vikrant23singh

Address:

560103

Hi,

I am living in marathalli area in bangalore city. I am a user of vodafone and currently using its 399 rs pack.

This pack claims 4g+3g calls and data.

However from the past one month there is no 4g coverage available in my area.
3g is available but internet throughput is very bad.

I want to know why we are being charged 399 for 4g when vodafone is unable to provide 4g services??

If there is some temporary issue, provide some substitute for the meantime.
No customer support helps.

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Vodafone India customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by vikrant23singh no need... issue has been rectified.

Please mark this complaint as resolved as i am not getting the option to do it.

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Comments

Akhilesh Akshay

from Mumbai, Maharashtra

Today unfortunately in my mobile phone with the help of paytm app i had a recharge of 398 rupees +398 rupees =796, by mistake i had recharged my vodafone number twice, so i need to recollect my money, so please accept my complaint and please do refund me of 398 and help me out

Shiny Adhikary

from Kolkata, West Bengal

Withdrawal of service and not able to contact customer service due to same reason