[Resolved]  Vodafone India — Regarding board of services without any reason

Address:110092
Website:www.vodafone.in

Dear sir/mam,
In april 17 my cell pone got lost along with vodafone sim having no. ([protected]) then after i have issued duplicate sim from vodafone store (Shakarpur, delhi) they have even recharge rs.50/- by saying it required as balance is low. After that they have issued sim and subsequently it has been activated. After activation recharge amount not shown as balance which they said will show after activation. Since then i was trying to recharge my no. But unable to recharge. Today (04.06.2017) when i approached vodafone store (Shakarpur, delhi) to complain the same they have informed service of this no has been bared due to non-recharge since last 6 months although one recharge is done by them in april 17 (Which i never got) only also i did recharge before that. Now they are insisting to convert it to postpaid no. Else no. Will be barred permanently. It is kind of blackmailing as i am still using that no. (In coming continue) not able to do out going due to non-balance. Please help to resolve the same.
Name: avdhesh kumar yadav
Mob. No.- [protected]
Alternate no. [protected]
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Jul 13, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
May 28, 2017
Akib Nawaaz Khan's response
Vodafone — Balance deduct from vodafone

1 Review
Ak Akib Nawaaz Khan on May 28, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

Sir mere mobile no se baar baar balance cut kar lete hai
Mo no [protected]
Verified Support
Jun 07, 2017
Vodafone India Customer Care's response
Hi Avdhesh,

That's not the experience we want you to have :( We will call you shortly for more details about your concern.

Regards,
Vodafone India
Complaint comments 

Comments

+[protected].
I have got sms from above number on my another persnol number .I am trying to call but he is not accepting my call . i have also try from another number but there is no result . So please send me owner name and address.
On. [protected]@gmail.com
Sir mere mobile no se baar baar balance cut kar lete hai
Mo no [protected]

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