[Resolved] Vodafone India — regarding data usage

Riya Santhanam

Address:

NO 02 CORPORATION 9th LANE chennai-13, Chennai, Tamil Nadu, 600013

Today (25/02/2020) morning i have been using instagram website (Duration 10 mints) only. But the data exceeds more than 1.1 gb and i also get vodafone sms alert. But i didn't use too much data and in my phone there is no background running data. I have called to customer care number and they told me to check background running applications and i was checked there is no running applications in background. Now i am having 300 mb left alone out of 1.4 gb. Kindly do the needful

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Apr 8, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

Regards,
Snehal