| Address: | Pune, Maharashtra, 411027 |
Hello,
This is dhawal here and i am using vodafone postpaid number [protected] (Pune) for a long almost 10+ years; last friday i. E. 14th april 2017, while changing sim from a phone to another i damaged the sim and contacted to pimple saudagar vodafone store, pune. They asked a id proof and gave me a new sim saying that it will mapped with existing no and will be activated in 4 hours, somehow i am still not able to use the sim. I spoke with customer care executives but they could not resolve my issue. I tried to contact on call to appellate office and nodal office but call is getting on hold for more than 30 + minutes.
Since friday itself, i am travelling out of town and customer care executives are asking to visit store which is not possible for next 1 week or so.
One of worst service i am getting from the vodafone. If you can't care about old customer then how can you give service to other.
Why the wrong commitment made from the vodafone store guy? Why customer care executives are not able to resolve my issue.
Current status is, while registering on network getting a message "your sim doesn't allow connection to this network" and "cannot register to the selected network".
"happy to help you" is it a joke going on.
Could you please resolve my issue on priority if not then will move to another service provider and will go to court also for bad service you are providing.
Regards,
Dhawal Was this information helpful? | 
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