Vodafone India — regarding not providing international roaming after recharge

vinay1166

from Hapur, Uttar Pradesh

Address:

249407

I recharge for international roaming to my phone no.[protected] after confiming the package from the company and company send me the mail for confirmation to work my phone in dubai for 7 days by rechaging rs, 2875/- but my phone not work. I mailed to company from dubai but they donot respond.
I rechage on 19.6.2018 for 7 days i returned back on 24.6.2018. I request to refund my money.

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Comments

SK Ansar

from Kolkata, West Bengal

Hello Sir,

They have activated the "FITGURU" pack which I never requested and also deducted Rs, 75 from my account. I have deactivated the pack through SMS but has not got the money refunded.

I request you to take necessary steps to solve my issue.

Thanks & Regards.

SK Ansar's reply, Jun 22, 2018

I called to customer care several time but never got an opportunity to talk with any executive through the interactive voice service.

Smnavy

from Chandigarh, Chandigarh

I have recharged two times for 569 and 458. But I got only 2G. You are wasting my money. Please rectify the problem otherwise I switch to other service provider.

Pravinkumar Sananse

from Songadh, Gujarat

Who gives the company right to automatically, without any customer consent, activate such services and charge fees? This is an open breach of customer rights.

pranavi pranu

from Shirdi, Maharashtra

In my nokia108 mobile messages are not sending I'm using vodafone sim with unlimited pack...