Hi,
I have ported out my number from Idea to Vodafone and got a welcome message on alternate number on 29th december 2015 but still I am not getting network in Vodafone sim from last 48 hours.
I tried to reach out all your point of contacts but all got in vain. contacted customer care more than 10 times, tried web chats many times, visited vodafone store and mini stores but no one is helped me at this point.
Vodafone stores are saying their server is not working from last 3 days and we can not do anything. Customer care is saying we are not able to see you as postpaid customer in my system you are a prepaid customer.
I am out of network from Idea and Vodafone from last 48 hours.
It is Vodafone responsibility to port in customers and help them for a better service.
Please help and resolve the issue immediately else need to take some legal action. My Number- [protected]
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