Vodafone India — Regarding postpaid connection

Address:

New Delhi, Delhi, 110059

Dear sir/mam
I was using Vodafone prepaid connection but the sim broke while I was making it short .I called customer care and the guy told me that I will get the same number but in post paid connection and the security money would be 400.
The next day another guy from Vodafone (Mr.Rahmatullah mobile no.[protected])called me and said that a person from Mas Call net India pvt.ltd.will reach to you.the person from mass call net came to me on 01 January 2016 and took all the documents and photographs and also the 400 security money.after 3 days a person called me for the verification but I was not present on the sight and I told him to wait and I went there and the guy took my photo also.
After that no action has been taken yet.Mr.Rahmutullah who used to call me again and again before the payment never called me after the payment.I called him daily and he always made several exercises.
Then after I called again in customer care and Mr.Ferhan mobile number [protected] told me that your number will be activated in one day but you have to pay 200 rupees as a security money.he send a guy from Fone Essential Life Management Services pvt. Ltd. On 14 January 2016 and the guy took the money and the documents.but till now no verification and action has been taken yet.I called Mr. Ferhan again and again but he has not done any thing till now.
I therefore request you to kindly see this matter and please solve and take necessary actions.I shall be highly thankful to you.