[Resolved]  Vodafone India — Regarding wrong billing araised against mob no.[protected]

Address:Nashik, Maharashtra

Res.Sir,
i the above mentioned no.[protected], had complaint regarding wrong billing charged for internet used, if i have not requested for any type of plan & neither i have opted for it in my post paid plan but till you had charged me billing of Rs.3037.89 which is injustice against post plan consumer which is not tolerable.also the person who have issued the card mr.mahesh kharchane, marketing officer nashik with mob.no.[protected] has agreed their mistake, but not comitted to pay the amt.by him, hence kindly solve the matter, so as otherwise iam in a position to draft a complaint against vodafone in consumer forum regarding if i have not reqested for the internet service or pack how can you charge for the same against hidden downloading by the smart phone, & why should i bear for that?@Nitin Patil
Was this information helpful?
No (0)
Yes (0)
Jan 1, 2017
Complaint marked as Resolved 
Verified Support
Dec 19, 2013
Vodafone India Customer Care's response
Hello Nitanmay,

Please let us know a convenient time between 9AM and 6PM to contact you as we weren't able to reach you on your number.

Regards,
Vodafone Customer Care.
Verified Support
Dec 22, 2013
Vodafone India Customer Care's response
Hello Tanmay,

We request you to share a suitable time between 9 AM & 6 PM or an alternate number so that we can get in touch with you. This will help us in serving you better as we haven't received any response when we called earlier. You may use the link below to share the requested contact details. Thank you. http://bit.ly/1cfWF6D

Regards,
Vodafone Customer Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information