[Resolved]  Vodafone India — rs 21 has been deducted from my prepaid no, [protected] for english seekho weekly

Sir,
I am using vodafone prepaid mobile connection (Mobile number: [protected]). Rs 21 has been deducted from my prepaid no. From last month without my consent in the name of weekly subscription charge for english seekho weekly pack. I have never subscribed for such a service. I have the sms message showing that in my phone which i can produce as evidence but i cannot send any screenshot as evidence because my phone is not a smartphone. Please take necessary action in this regard. And refund my deducted ruppes.
Rajinder singh advocate.
[protected]@rediffmail.com
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Nov 1, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Gipsy.
 
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