[Resolved]  Vodafone India — Rs 900 charged for postpaid unlimited mobile internet plan after normal rent.

Address:Chennai, Tamil Nadu, 600094

Dear Sir, I have been using the vodafone No-[protected]. couple of month ago i had opted unlimited internet plan for the above no. I was shocked after seeing the Asugust and September month bill nearly Rs 2000/-. When I checked with vodafone customer executive they said I have used 3rd party sites and that is why the amount has come. For 3rd party sites why vodafone is taking responsibility paying on behalf of the customer. If that is the case then whey it was not informed when internet connection was provided. However Vodafone payment recovery team sopke to me on 24th november and asked me to pay Rs 2054 (out of approx 3000/-) and remaining amount will be waved off. But the no was activated for 1 week alone and then got disconnected and when I asked them they said you have to pay the remaining amount to activate the service.
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Oct 4, 2017
Complaint marked as Resolved 
this has been resolved and amount waved off. Thanks.
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Few correction in the above complaint. The amount of Rs 2460/- was paid on 19th Nov 2015 and after that Mobile no was active for 2 weeks then it got disconnected. The customer executive from vodafone who spoke to me to pay the amount is [protected] (Vodafone Number). Complain no :[protected] was registered with vodafone in this regard and it is not addressed yet.

Looking forward your support in this regard.
Thanking you.
Benu Madhab
Contact : [protected]

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