Vodafone India — Rude and abuse word used by collection depart. staff thru landline [protected] | |||
Rude talking by your collection department thru this Landline no.[protected] and fed up totally and please deactivate my two post paid nos. On 6 Mar 2015 20:54, "DEV JOEL RAJENDRAN" <[protected]@gmail.com> wrote: Hello, This is Joel Rajendran having two postpaid numbers [protected] & [protected]. above said nos. Payment date is only 19th March 2015. But from 1st March onwards I received calls daily thrice to four times. Today morning I received call from your collection team as illegal no. As +422... like it started. I told your agent to call through proper no. Afterwards from evening Mr subramani called me from [protected] FROM TIME 17.58 HRS and initially I couldn't pick as I was on driving. Continously he called me and on fourth time I picked and I told him don't disturb as I will pay the payment before the due date and quit the call. But he keep on calling then I picked the call then he started throwing abuse words like i[censored] r not having money to pay bill then y u take postpaid connection. And I also replied him that Vodafone is not his company and if he talk like this then no way that I will throw the Vodafone Sim and quit the phone. Again he called me and started that MAMA i[censored] can throw the SIM DO IT NOW AND STARTED bad words. Again three four times he called me and really I got disturbed. Then I call 198 to register the complaint and ur staff replied that he don't about [protected] this no. And not belongs to Vodafone. I[censored]r customer care is replied like this where can we go. Then I went to sivakasi mini store and they gave me MR. ABU TAHIR : [protected] as collection manager. I talk to him and he also not replied well. THESE CONVERSATIONS HAPPY NEW FROM 17.58 HRS TO 18:30 HRS. So I gave my SIM: [protected] as per ur collection agent words and the pending bill will be pay by him. So please treat customers properly and train them. Also please deactivate my two mobile nos [protected] & [protected]. From now and i will not be responsible for further bills. ALSO PLEASE LET ME KNOW ABOUT THE REGISTERED OFFICE FOR [protected]. Also legal case will be filed on Vodafone for further actions. Joel Rajendran [protected] Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Fedup and want serions actiaction
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