[Resolved]  Vodafone India — Ruthless behaviour of Mr. Nishant

Address:

Mumbai City, Maharashtra

Dear Sir, We would like to lodge the complaint against Mr. Nishant who is employed in your service centre in Thakur Village, Kandivli (east) for his arrogant behaviour with us. His mobile number is [protected]. Is this the way your people behave with the customers? We went to get our BLACKBERRY services for which we prepay Rs. 399 every month to keep this service active on our mobile as our total business is on our this service which we avail from your company. When we approached your this service centre first he did something and after that he gave one password Secure 123 and informed us to log in after typing our mobile number [protected] but when it did not work we approached him again. he informed to your main centre and informed us that we be called on our mobile once he receives the reply from the main centre. But he did not call. We had taken his mobile number and we tried to contact him at least 15 times but he did not respond. When we approached him today he lied that we had called on him only once and he could not get our service activated he asked us to get our handset formated with utter arrogance which is not accepted from the employee in the esteemed company like yours. From 10th onward we are not receiving any mails on our handset through balckberry services for which we have already paid.We had also informed him that after changing the password on yahoo we have stopped receiving the mails. Kindly take appropriate action on Mr. Nishant so that in future he can't behave like this with any of the customer by keeping the reputation of your company at stake. We expect the answer within few days with the action taken on him Thanks, With warm regards, BHARAT SHAH [protected]@yahoo.com [protected]