[Resolved] Vodafone India — same plan activated 3 times in a day | |||
Hi, my no is [protected], voda have activated same intrnet plan three times in a day and charged me three times, when i contacted customer care they told me that they cant do anything.vodafone west is a cheat they just make fool of theire customers. Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 02, 2015 Vodafone India Customer Care's response Hi Navneet, Sorry for the inconvenience. Please share your current 10 digit Vodafone and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1NKuSwq Regards, Vodafone India | |||
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+91 22 7171 5000 (HQ)
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for 2G data connectivity. I recharged for 199 on 21st March( their unlimited monthly data plan).I receive a sms after three days that you have exhausted 2 GB of data and hence from now on you can surf only at a downgraded speed of 40 kbps.
The speed prior to the down gradation was also pathetic and a simple Google page took up an eternity to load. This point was lost on rude, inefficient and ill-trained customer care executives who kept harping that you must have used 2 GB of
data in three days.
The seniors are never available to take the call and even if they do the baboons hang up in an instant after talking rudely to the customer for a minute or two. I strongly suggest that Vodafone returns my balance and completely overhaul its pathetic
customer care service.