| Address: | Faridabad, Haryana, 121001 |
Since 19th of january, i am continuously chasing vodafone for their unauthorized and fraud deduction of 49, 21 rs from main balance. When asked for justification they reverted, some content was downloaded. However there is no record of any download on my mobile number and no service activated on my mobile number which could have caused any deduction.
This is the 6th time in mere 2.5 months. Once i get refund for my deduction within 2-3 days again amount is deducted.
They have a simple structure, first they say its valid deduction, and when you asked for details they give you some crappy non sense name of a file. After having 2-3 costumer care calling and irritating by giving some excuse. When i provide them all the details such as screenshot of my browsing history my download history and trai app home screen screen shot, there is no apology from there end or information on why the deduction happened. They just refund the amount and within few days again same cycle begins.
Kindly take strict action against them, there are many people like me facing same issue, and some don't even realize their balance is deducted. Was this information helpful? | 
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