[Resolved]  Vodafone India — Selling Two products at same price to a same customer

Address:New Delhi, Delhi

Hi, i have two post paid connections of Vodafone 85*****801 & 85****802. I requested to upgrade my plan on 85*****801 which they did. Secondly i requested the same plan to get activated on my alt. number 85*****802 but they activated some other plan instead due to which my Bill increased to 4000/- approx. I made the complaint but here i really felt like committing suicide. There customer care executive kept me on hold for more than two hours when i complained from my alt. number thier another customer care supervisor insulted me by stating "Tu 2 ghante se hold kar rha hai isi se pata lagta hai tera character kya hai?", Now they have barred my services and due to which my wife lost an job opening. This is not it they are not evening reverting me on mails. please help.
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Dec 19, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2015
Vodafone India Customer Care's response
Hi bhuwan.bhardwaj,

Please share your current and alternate contact numbers with us in the following link. We will be glad to assist you. http://bit.ly/1FV7SpF

Regards,
Vodafone India
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