Vodafone India — service activation without my consent and balance deduction
A
aashish07
from Durgapur, West Bengal
Activation of Gaana Khazana Pack without my knowledgeHi, I received a message from Vodafone that, " Hello Gaana Khazana Pack is now actvate on your number, as requested. This service is vlid till 25.07.2015and a 7 days rental of Rs35 will refelect in your next bill. To deactivate SMS STOP to or call 155223(toll Free)"As per my knowledge I have never used nor requested for additional package. These Vodafone guys are simply sending messages and eating our money.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1KTB2f9
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1KTB2f9
Regards,
Vodafone India