Vodafone India — service too bad

Address:

New Delhi, Delhi

I just ported my mobile number from airtel to vodafon just to have new set of problems. I am not able to access mobile data on my phone and called customer care for the same. The executive asked me to drop an SMS for the same since it wasn't activated on my phone. Although I received an SMS from Vodafon saying that 3G has been activated on my phone even then I did that immediately just to receive an SMS from Vodafon saying that it has been activated. I was still not able to access and just at that moment I received a so called welcome call from Vodafon. I informed the person regarding my problem and he said that I will get a call back from their executive within 24 hours to get the same resolved. I waited for another day without any action from Vodafon. Now, I called 198 again asking the same and the guy informed me that I will have to get an official complaint registered for the same. Now I did that with number [protected] having TAT of 4 hours. I got an SMS from Vodafon after 2 hours saying that my complaint has been resolved. Now the intresting part was that I was still not able to access Mobile Data. When I called them back asking the same, I got to know that they have closed my complaint with a comment that a callback will be arranged. NO CALLBACK. NO COMPLAINT. NO RESOLUTION. NO IDEA IF IT WILL EVER GET ADDRESSED. Any idea if I can be helped in any way?