Vodafone India — Sim card activation

Address:

Kapurthala, Punjab, 144602

I have tried lodging so many complaints.
[protected]
This is my service request no.
Now i am a serving armed forces personnel.
My father changed his no. From idea to vodafone
[protected] and [protected].
This number is very important to him.
Now one of the no. Has been activated and the other is suspended due to verification problem. How can it be possible. Two nos from same family living at the same house one of them gets activated and the other one is suspended.
Please help me in this issue