[Resolved]  Vodafone India — sim card

Address:

Valsad, Gujarat, 396195

Sir,
I'm using vodafone number since last 17-18 years as a postpaid sim card whose number is [protected]. Last month when i tried to go form postpaid to prepaid after getting over charged by company first they tried to make excuses that gumasta certi is required etc-2 when i tried to port to other service provider they agreed to transfer it without gumasta. Again i visited the vodafone store & cleared all my dues + 10 days in advance. Again after few days they rejected the transfer when i visited the store they refused when asked for reason they were unable to explain in spite of i have cleared all the dues.
Any how i took mine form back that i dont want to go for postpaid to prepaid & again applied for port but within 2 days my sim was transferred to prepaid (In spite of i took my form & documents back). Again i visited to store as mine sim was not working due to insufficient balance i paid the whole amt they asked for & got started my sim. (When i asked that why now it got transferred when i already took my documents back he simply replied it has been done by ho)
It worked for 10-15 days very well but all of sudden on 12/11/19 my sim was blocked without any prior notice & even i don't know that my services were blocked and all my customer were complaining for not getting touch with me. Again i visited the store & according to them it will take 3 days after submitting the necessary form, now kindly explain me the following points

1. If gumasta certificate was not necessary than why i have to visited 3 times to store wasting my time & money
2 in spite of paying full bill amt & 10 days in advance why my from was rejected.
3 when i took my transfer application back & it was already rejected why my sim transferred to prepaid from postpaid.
4 again when visited to store why they took the recharge amt and started mine sim (In spite of that they were aware that i have took the form back) if there was some issue why they not pointed out at that time
5 from 12/11/19 mine sim is blocked since morning why they did not intimate me before so that i can submit the necessary documents in time
6 i'm the customer since last more than 18 yrs as a postpaid customer at least they could have do the favor of not blocking the incoming.
7 who will bare for the loss of business im facing today due to blocked sim & mine net charges. Outgoing charges which i have already paid for these blocked period.
8 since last 3 days the customer care drops 1 msg saying that the problem will be resolved soon but nothing is going on.

So it is requested to do the needful asap to get me out with this as all mine registered otp comes in it & i'm helpless in mine bank transaction & other work also.
Now it feels that we are the criminal who has used vodafone sim since last 17-18 years.

At last plz help me to come out with the mistake of not porting my sim earlier. Since i have not paid my vodafone bill & thay have blocked me plz contact me on [protected]

Thanks & regards