Vodafone India — sim card service provider

Address:

Sree Durga Pally, P N Banerjee Raod, Nimta Kolkata -700049, 700049

I am unable to use data at my home location since many times. Have already lodge a complaint in last month or some times ago and they just close the complaint without solving the issue even without confirming by me.

on 8th of June i have lodge an another complain 3-[protected] regarding the same and committed from Vodafone that the issue has been resolved by 12th of June. On 13th of June I am getting feedback call thrice from Vodafone and getting unprofessional conversation like "Sir, i am closing this call as we have given you maximum improvement", then i requested those staff that now I am in Office, please don't close the complaint on today as i have to check the same once i will be at home and please give a call to me on 14th of June for final feedback.

Now the issues are below:

1) No call received on 14th of June from Vodafone
2) Any time I called Vodafone Customer Care then have to wait 16 to 45 Mnts and above but during connecting the call to customer care team they are just miscommunicate us by saying that you have to wait 3 Mnts approx. my concern is waiting time should be matched or extend for 2 to 3 Mnts extra.
3) Main point is the improvement service i am getting from Vodafone is
seriously hilarious as before the complain i was getting 4G single tower but now 4G is fully invisible and 3G network also not working good.

Today i had a conversation with customer care team again and i have not getting a proper solution from them. This kind of service we can't expect from one of the so called leading brand and Super fast net service provider VODAFONE.