Vodafone India — sim deactivate

Address:

badarpur, New Delhi, Delhi, 110044

I lost my phone on 6th June 2019 and block the sim on the same day by calling customer care . Then I visit Connaught place Vodafone store in New Delhi on 7th June 2019 for a new sim to my surprise they(Priya) informed me that the system does not show my document and it needs to be upload again. I informed them that I am using this number from approx last 14years but they again took my PAN copy and photo in mobile and uploaded and assure me to get activated .unfortunately it not get activated. On 7th June 2019 I went to Vodafone store South Ex New Delhi and explain the same, they (Sachin, Karan) took my document again and fill the form and paste the photo of mine with signature and assure me to get activated on the same day.

But till now 11th June 2019 my phone is inactive and not get activated. Then I email to Vodafone customer care (vodafonecare.[protected]@vodafoneidea.com). on 12th June 2019 I got a call from an executive named Aman saying that they will look into the matter and try to get back to me within 48hrs. Today 48hrs completed and i contact customer care again they said the activation request against my number has not been made, so i have to visit vodafone store again.Now tell me what is my fault that I lost the phone or I am a customer of Vodafone so I am getting this type of treatment. Do the activation of the phone needed lots of time or effort or suggest me to port because you don't have any effect of losing the customer. AS this is my old sim and I do all my jobs with this particular number I am really getting affected and does not able to move from my place.

several times I call customer care they instigate me to visit Vodafone store, once I got the sim why should I visit Vodafone store repeatedly in this digital age. I am total in isolate condition and have suffer monetary as well as beneficiary loss and still i have to wait. Do Vodafone compensate all my losses with there poor service provide