[Resolved] Vodafone India — sim deactivated without notice

glpatidar

Address:

560068

Hi sir/madem,

I received message from vodafone to re-submit photo, id and address proof on 29th jan 2019 even though my mobile no [protected] is linked to aadhar and before i submit proof again my sim got deactivated on 30th jan. I didn't understand why they are asking for address proof again, if they want again atleast they should give some time to re-submit.

So i submitted address proof again at vodafone store and request to reactivate my sim again. They said you will get a call from vodafone and get new sim with same number within 15 day but still i didn't get any call from vodafone and new sim and no proper update from vodafone store.

Name - ganpatlal patidar
Mob - [protected]
Alternate no - [protected]

Please help me to get new sim asap.

Thanks & regards,
Ganpatlal patidar

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Mar 23, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Mar 05, 2019

Updated by glpatidar Hi,

I got a call from vodafone saying your number will be activated on 26 Feb but still not activated. Could you please tell me if you really reactivate otherwise i will look for other option and say good by to vodafone finally.

Thanks
Ganpat