[Resolved]  Vodafone India — sim validity issue

Address:Chennai, Tamil Nadu, 600001

I had purchased a sim from vodafone 8 years ago. when i am taking my sim they were providing me life time validity and service.

But now without any notice, they have changed the validity and every month they are forcing us to recharge to extend the validity even if we are having balance in main balance.

This is really cheating the customer. we are purchasing a product with certain configurations and service, then without informing the customer or any govt regulations, they are changing the policy as per their own wish after the date of purchase. We want justice from vodafone.
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Jan 20, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll have one of our executives to get in touch with you to clarify on this.

Regards,
Vodafone India
Complaint comments 

Comments

My Vodafone number [protected]. I paid 495 through my Andhra Bank credit card and recharge was not done. I paid again through hdfc card 495 again recharge not done.
What do I do. The app says try again for recharge.
Is there no regulatory authority for these companies.
Very disgusting.
Hi my sim is barred of incoming calls even though I have used the number for connecting internet. What should I do to get over this ?

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