Vodafone India — taking charges but not giving service

Address:110053
Website:www.vodafone.in/home-delhi

My name is vicky sharma, using vodafone postpaid number [protected]. I had complained about network issue in january, february and in march too. Whenever i asked about my complaint status they said i hadn’t logged any complaint. I checked about this in application, it is also showing my logged complaint has been closed. It means they have been solved but still i am having a lot of problem in my network i am unable to make calls and to use internet. But still i am paying my bills for each month. Who ever try to call me my number goes unreachable. I am paying for those services which is not being given to me. My unused data is 100gb. If i am paying to vodafone they should give me service, if they are unable to do so, they should return for what i had paid.
I request to vodafone to return my money how much i should get.
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Vodafone India customer support has been notified about the posted complaint.
Apr 30, 2018
Updated by vicky sharma07
still no update from vodafone
May 07, 2018
Updated by vicky sharma07
no response
Complaint comments 

Comments

Hi. My number is [protected] and I have paid almost 5800 rupees for international roaming. But I cannot make any outgoing calls. Been left helpless in an outside country on vodafones mercy. Been making calls and emails since the last 3 days to no result. Please help
vicky sharma07's [Complaint's author] reply, May 7, 2018
better to leave vodafone airtel is better option now a days

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