[Resolved] Vodafone India — tele verification while on international roaming

msk1097

from Mumbai, Maharashtra

Address:

Chandigarh, Punjab, 160101

Hello,

I have requested to change my postpaid to prepaid ([protected]), after that I moved to USA on 25th Jan. And my postpaid sim stopped working on 8th Feb. But I am unable to activate new prepaid sim as tele-verification isn't allowed from international roaming.
Is there any other way to tele verify from another number/email ?
Without this number, I'm not able log in to my company portal, not getting OTP is major issue.
Please help me.

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Mar 19, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. Please ask your friend to visit the store for further assistance.

Regards,
Snehal

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Comments

Sandeep DDev

Vodafone India charged me additional 459 ruppes by telling I called a special nber(9 digits) starting with 561 and spoke for 59 minutes on Dec 4 2019. This is impossible as I was driving that day during that time