[Resolved] Vodafone India — topdoctors online [protected]

melco ottapalam

Address:

Palakkad, Kerala, 679104

Hi team,

Rs.150 balance has been cut from my main balance since 1 year by saying that i have requested top doctors online pack which i have never asked for. I am not able to call or message 155223 to deactivate this service. I do not require this service and need my balance back. Please do not initiate such services without prior approval. I had been using this number from 10+ years. Please do not make me reconsider the loyalty. Please give me my money back

Sms - hello! Topdoctorsonline pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.150 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free).

Please deactivate this service and refund the total amount

Thank you.

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Mar 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal