Vodafone India — Treated cheaply in store

Address:

Varanasi, Uttar Pradesh, 221001

I am visiting vodafone stores since past 2 days for replacement of my destroyed sim and my no. is off from past 4 days. As electricity was not there but the system was working so i requested customer care executive to issue me a replacement sim, only little things were visible so i still requested her to issue me sim as my phone is switched off for past 4 days and i am facing problem without it. In the mean time owner came and started shouting that we will not issue right now whether you come for two days or ten days that is non of our business and i asked him why he is shouting since the beginning he came and then he started using vulgar languages and i was shocked and feel very insulted, he then threatened to beat me right there
kindly take necessary action against him or i will go to consumer forum, i want necessary strict action against him and proof of that
N surely if my complaint is not responded i will go to consumer forum against him and vodafone india.
Place: Varanasi

Vodafone store: Luxa varanasi, u.p. 221001 (S R Enterprises)
My name: Vibhor Kumar Seth
My vodafone no.:- [protected] (closed right now, since sim got destroyed)
My Other contact no.- [protected] (vodafone can call me on this no.)