[Resolved] Vodafone India — Tricked by Vodafone offer message

Tshwu Rhakho

from Solapur, Maharashtra

Address:

New Delhi, Delhi, 110062

I received an offer message " 40% OFF 1GB 4G/3G DATA pack par! Recharge kare Rs147 se aur payein 1GB 4G/3G data 28din keliye. Aaj he Etop-up ya Online recharge kare."
So I did recharge online on 10th sept and received only 500 mb . I have tried to complain to Vodafone customer care at 198, but they were pathetic and could not understand properly what my complain was.
Vodafone is duping customers into recharging for offers which they aren't recieving, this is totally unfair and cheating. I want answer for this Vodafone.

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Oct 27, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Vodafone India Customer Care's response Hi,

We are sorry to hear about your experience. Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Comments

HABAY PR SCHOOL

from Bengaluru, Karnataka

I have a network problem...

and compni not solv.it for 4-5 year...

at habay ta bhuj di kutch..

hear vodafon yuser is abov 3000

rhitamagrawal

from Mumbai, Maharashtra

I live in daraganj allahabad uttar pradesh and their the signal level is very low so i request you to to please improve 3g signals their.

Kiran Sajjan

from Mumbai, Maharashtra

I have got a bill of September when I have already ported to airtel on August 20.
Reason my bill cycle is 4 Sept. How lame it can be.
These people don't allow me to port till I paid all posts balance, now they ask more for no reason, it wasn't informed to me before. People beware of hidden charging. Hate Vodafone.