Vodafone India — Two packs activated without sending me a message of activation on 19 jan 2016

Address:	Karnal, Haryana, 132001
Website:	Vodafone.in

There were 2 packs 1) all TV channel pack and 2) glamor zone pack got activated according to Vodafone service center while there was no message of activation of them on 19th I got the message on 27th Jan 2016 of 90 and 75 rs deducting respectively for them and now message comes that we have activated these packs on date 27 jan 2015 and I have stopped it by sending STOP to 155223 and I get a message of it being deactivated when I had a conversation with Vodafone about this they say we activated these packs on 19th Jan but then I dint have enough balance ! I want my money back !!