Vodafone India — Unable to activate my data sim card

Address:

Mumbai City, Maharashtra, 400081

I purchased new data simcard in afternoon of 9th March 2016 from vodafone gallary at Mulund West, Mumbai, Maharashtra. The number is [protected]. I wasn't informed by the executive that I have to dial some number for activation. He said, he will activate the number by 9 pm of 9th March 2016. At the time of purchase I had informed executive that I have to travel to Bangalore for a week assignment and need the number to be activated on urgent basis to which he assured that your number will be activated. It is 11 pm and still my number is not activated. When called on vodafone help line number[protected], the executive informed me to call on [protected] from the alternate number given by me. When i tried calling from the alternate number, it ends up with error saying, " the number you dialled is not a valid number"

I DONT KNOW WHY THE CUSTOMERS ARE GIVEN FALSE ASSURANCE/INFORMATION. WE GET FEDUP WITH THE RESPONSES WHICH ARE PROVIDED BY THE CUSTOMER CARE EXECUTIVES AS THEY ARE NOT O[censored]NIQUE/SAME NATURE.

I WASTED MY PRECIOUS HOUR OF TODAY'S DAY BY VISITING THE VODAFONE STORE AS AT END OF DAY WHAT I LANDUP IS WITH INACTIVATED SIM WHICH IS OF NO USE TO ME. SO MY EFFORTS GO WASTED. THANKS TO VODAFONE FOR THIS WONDERFUL TREATMENT.

While the card is not for calling i am not able to call on 117 or 59059 to activate this number. Atleast card should have facility to call the tele-verification number.

I hope you will take this complaint seriously and understand the frustration which I'm undergoing and have my number [protected] activated by tomorrow morning 10 am so I can work on my assignment project while I will be at Banglaore.

Waiting for the immediate response. Kalpesh Ganpule [protected]