Vodafone India — Unauthorised bill

puthankulangara

Address:	Palakkad, Kerala, 9946203108
Website:	vodafone india

I am used vodafone post paid connection in 5 years above .My no- [protected], my average monthly bill during with in Rs.500/- below.But i have got a bill last month (april-2016) Rs.1275/- . I enquired the related source, Tho said the bill details, as per this connection used inter net data and download a vodafone app in three times. I am mainly used this connetion only calling and sms purpose only .Till the time i not activate DATA PACK this sim.I not able to paid your un aouthorized amount .i am ready to pay your usually charges thats rent, call and sms charges only.I am satisfied your service without this issue, and i wish to continue your services.Please regard my compliant and resolve in fast . thanking you.

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Related Vodafone India reviews

View all 27112 Vodafone India Reviews

Comments

jayadevraina

from Mumbai, Maharashtra

This is mostly because some Android or iOS app is using data in the background. In this case, Vodafone will not be able to help you as they will state that the app you installed consumed the data and will hold you solely responsible for it. This problem has happened to me as well, and I was advised to use a data monitoring app to make sure it didn’t happen again. The Bill Bachao app seems to gets the job done for me. It alerts me whenever my usage is reaching my limit, and it has useful reports that tell you which apps are using a lot of data. You can analyze these reports and consider uninstalling any nonessential apps that consume large amounts of data.get this app here- http://bit.ly/ormbb