Vodafone India — Unauthorized activation on my suspended request

Address:

600017

Request no[protected] unauthorized activation request been raised on my mobile number - [protected] where i had already raised a request for the suspension on dec 12 and got the confirmation from customer care. I received the bill for the when my number -[protected] was under temporary suspension request. I reached the customer care there had informed sim was activated again on dec -16 as mentioned above request. When i requested for the person who raised other than me, customer care got no answers for this.

Siva kumar relational manager approached on temporary suspension request and i informed him sim got damaged and i am out of town i will get the new sim when i am back to town. But he asked me share the addresses of native hyderabad and informed he will be sending a new sim to me. I have not received any new sim but i suspect the person who did this unauthorized request may him.

Vodafone service was such a night mare there never care about customer. I been informing the executive who ever called me on this issue no one acted on this .

Before i raise this complaint, informed the vodafone rm on this. He was so confident and told me you can't take me, i will close were you go. Kindly request telecom india, settle this issue on penalty grounds to the service provider- vodafone

One word to say on vodafone relational manger and co-operate team, these people are terrible and never understand when customer approach for complaints.

Now the notice has been sent for bill payment where i never used in this period. I payed it but i want justice to fix this issue . Where vodafone rm team not acting the issue from no where.