[Resolved] Vodafone India — Unauthorized billing post stopping the services | |||
In April's bill for my number 3G data plan of Rs.450 was changed to Rs.850 without my consent. Asked several executives over calls and emails, no one gave the reason. They stopped services for non payment in June wherein I waited for the reason before making payment. Each executive had a new answer. Finally to put an end I paid Rs.3880 for the time I used the services. However Vodafone kept billing me post stopping service and now haunting me to pay another Rs.1, 528.99. This is unethical. And also till date I have not got an answer for tariff change. I have always been patiently replying to their reminder emails asking the same thing but all they need is money not bothering about consumer satisfaction Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
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