Comments
nobody from vodafone contacted me about this unauthorized charge. very poor service and this is happening for the third time. if you cannot refund this amount, at least cancel my internet subscription.
Reply
Again in this month bill (20.10.14 to 19.11.14) vodafone has charged me Rs.30 for downloading something called mobilart_valuepack. I did not download this and not sure why this is happening again and again. VODAFONE has to stop doing this. They cannot do this without my consent. Even after many customers complaining about such unauthorized charges, Vodafone has not taken any action. This is terrible service!! I want this charge (Rs.30) to be immediately refunded along with last month's Rs.100 unauthorized charge. I want vodafone to address this issue immediately.
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