[Resolved] Vodafone India — unauthorized charges, unethical behaviour, extortion | |
It has been 2 long months that i have been trying to reach out to them regarding "unauthorized charges, unethical behaviour, and extortion". Vodafone india activates any service on my number and starts charging me on their own. When i ask them to deactivate they do not deactivate the service, instead they add it in the next bill as well. The customer executive calls and says that we will remove the extra charges incurred on your number you have to pay this certain amount only. I did, but the extra charges were never removed. They cheat as well. During a call, while conversing with the customer executive, they do not even listen to the complaint, instead, they disconnect the call while i was talking. How unprofessional and unethical behaviour. No sense o[censored]nderstanding, no manners to talk to the customer.in short, the worst customer service ever. Was this information helpful? | |
Mar 17, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |
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