Vodafone India — Unauthorized deduction for dotbot and poor customer care | |
My mobile no is [protected]. Deducted rs. 35 on 14.01.17 @ 12:30 am in the name of 'dotbot' in an unauthorized way. When, i enquired customer care, they replied lethargically without any responsibility. Being a 15 year old customer of vodafone, i am frustrated on its service. I request to refund rs. 35 back to my account not deduct these type of charges from my balance. Was this information helpful? | |
|
Vodafone India customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I have ported from airtel with mobile No.[protected].requested on 07.12.16 & 07.1.17 for sending bill at my mail [protected]@pnb.co.in., but no response.plz get the needful done
Reply
Hi,
I have ported my postpaid mobile number to Vodafone company and I am misguided by Vodafone executive. So Vodafone has suspended by number since 3 jan 2017. I have submitted my documents again still my number is suspended and now Vodafone store people are not responding.
Please take some action.
I have ported my postpaid mobile number to Vodafone company and I am misguided by Vodafone executive. So Vodafone has suspended by number since 3 jan 2017. I have submitted my documents again still my number is suspended and now Vodafone store people are not responding.
Please take some action.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information