[Resolved] Vodafone India — Unauthorized services

pavanpn1009

from Delhi, Delhi

Address:	Bangalore, Karnataka, 560072
Website:	www.vodafone.in

My name is Pavan P. My mobile number is +[protected]. I have faced many issue with the amount deduction on some services for which I have not authorized. I have visited the nearby customer care and was promised for refund, which never happened. For your information, I have consulted consumer court for this illegal authorization of services. Please check and do the needful.

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Jun 23, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Vodafone India Customer Care's response Hi Pavan,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India

May 16, 2017

Updated by pavanpn1009 I spoke to one of the executive and again was promised for refund of 17 rupees against the data pack, but not for the subscriptions which was not authorized from me. As she said they had to refund 17rps but I got 10rps, in which 7rps again was deducted for no reason. I have no idea what is going on with Vodafone, having a very bad experience with this cheap service.