[Resolved]  Vodafone India — Unbilled amount - Zero Justification

Address:Mumbai City, Maharashtra

Dear Vodafone Team, I have recieved information saying that my total outstanding amount is Rs.2000 which is the unbilled amount. First of all, what is unbilled amount and why is it not.shown in the bill that it sent to us if it justifiable.Also, how do u expect a customer to check their unbilled amount with you on a regular basis. I have always paid my dues on time and have zero outstanding so I hope I am not being charged any interest on the same. Awaiting an explanation. Regards, a disspointed
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Dec 27, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2014
Vodafone India Customer Care's response
Hi kbhambhani,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1otLU5T

Regards,
Vodafone
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