Vodafone India — unethical behavior | |
I recently ported to vodafone postpaid from airtel postpaid. Since it is postpaid they asked me to verify address given, which could not be possible as i am out of station due to diwali holidays. They messaged me and said that verification has been failed and submit security amount rs 250/- (Although i received my sim card through voda agent who came to deliver the same at the same address they are not able to verify). Still i paid the security amount. Again the next (8/11/2018) day same msg that number has not been verified and contact store (Which i still am not able to as being out of station). I called them and explained the issue and assured that as son as i return (In 10 days) will visit the store in the state my number is from, so give me extension of 10 days only. They assured that ok. The same day (9/11/2018) at around 4 pm my sim card stopped showing any signal. I inquired and got to know they have stopped the service over my number and won't resume in any case until i visit the voda store in delhi ncr (Since the connection is from there). They will not give me 10 days nor they agreed on visiting gujarat store (Where i am currently). My number is out of service for last almost 10 hours. Mobile number is [protected] on which issue is happening. I want my services to start asap and compensation to the all the hassles i am facing. Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
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