Vodafone India — unexplained billing amount charged | |||
I was charged flat 2500/- as one time charges for inyernational roaming services by vodafone without my consent. (It has been said as rs 500/- per day charge) on my complaint this 2500/- rs was reversed but again in next month bill it was added. On recomplainting this amount was reduced and actual amount o[censored]suage was quoted which was much lesser than the 500 - per day usuage charges. After almost 50 minutes of discussion i was said that actual due of my last two months of bill is rs 1588+18% tax. To my surprise i have been again receiving the call of recovery with additional 335rs +18% as some other outstanding bill amount of these two months. In short there is no consistency in the communication with vodafone representative. You waste so much of time discussing, complaining and after making so much of efforts you are never sure what is communicated if it is final and trusted or not. They will tell you some amount and again change it of course to higher figure next day giving some excuse. Highly unreliable company cheating the customer extorting money on some pretext or other. Please do the needful. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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I had already activated the DND service but after that I am receiving the messages from the the company. And the customer care also not answering.
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