[Resolved]  Vodafone India — Unfair Charges of Download "Wapvilla_ppd."

Address:

Mumbai City, Maharashtra

Respected Sir/Madam, I have been charged rs. 49 for downloading "Wapvilla.ppd". I checked twice my phone history & found where as I have never ever visited that site, so downloading any thing is an impossible question. Moreover, When i done a web search from laptop i found its a "Free site" & on the same lines i found lots of only Vodafone customer has faced the same problem (links added for your reference). Vodafone India Complaint - Wapvilla Ppd Download charges https://www.consumercomplaints.invodafone-india-wapvilla-ppd-download-charges-c914195 http://www.grahakseva.com/complaints/193963/vodafones-wapvilla-download-charges So, Surly it can not be a coincident... I just ported to Vodafone 2 months ago. Even in the very first bill there was unfair charges added which has been rectified later, after i noticed & approached and now again in the second bill i am suffering from the same pain. Every month an individual customer can not fight for the same thing again & again, So I request to take some necessary action on the concern of deducting unfair charges & troubling the customer. Details: Pramod Merwani, Vodafone no. [protected], Email: [protected]@yahoo.com Regards, Pramod Merwani [protected]